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Victor
i would like to report a scam situation with my purchase on groupon app. I purchased sunglasses through the groupon app that was marked (and is still marked) on groupon app as “Free Return”. I received an item that doesn’t really fit and would like to return it. When i purchased an item from my account on the app, it was clearly marked as “Free returns”. Customer support team stopped responding my emails clearly ignoring my requests. I had sent screenshot of the item listing page and actual purchase confirmation email that clearly show “Free return” - nothing works for this organization and they just disregarded and rudely ignored my requests. i just really want to want you guys to be aware of this fraudulent organization. Don’t believe their return policy promises - it won’t be honored. To prove my claims i am attaching screenshots of the product listing in attachments.
5 years ago
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