This was my first and most likely last transaction with Groupon. Received an email for $10 off my next Groupon purchase. Tried to buy 2 movie tickets for $17 dollars. Checkout said the coupon code wasn't valid. Looked at terms and conditions to see if I was doing something wrong. After finding nothing, I attempted to locate customer "svc". WTF? There is no easy way to get to customer support. When I FINALLY located it and started a chat session, the site disconnected me. I opened another session and the person told me that for the promotion to work, I need to purchase one item that is above $10, not just the order. Nowhere did it say this and the rep couldn't tell me where to find it. The email didn't state it; the terms didn't state that; only the rep stated that! Thanks for wasting my time!