I called A Regal Limos to utilize my Groupon for their service. The person who answered the phone asked me many questions about the reservation. When I said I had a Groupon to use, she abruptly explained that all of their limos have been sold and to contact Groupon for a refund. Keep in mind my Groupon was still active and not expired. I then went on the chat option with a CSR from Groupon who told me that my Groupon was too old for a refund and they could give me trade in credit. I explained that this is not what I wanted, and that I wanted a refund. The CSR abruptly refunded me and ended the chat. The refund was sent to a bank that the card is closed and I do not have any business with. Now I’m in Groupon hell because they keep saying that the bank can now refund me. Complete Scam! $110 out of pocket because of a scam with A Regal Limo and Groupon. I think it’s really notable that Groupon just added a new deal with A Regal as well. Obviously neither company has ethical standards. I’ll never do business with Groupon again.
5 years ago
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