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Anonymous
GROUPON IS A SCAM. Triple charged my account for one transaction. Bought tickets for a show for my nephew's 3rd bday. Went to the show and Groupon oversold our seats. Literally nowhere to sit. Our family and 5 other families all experienced the overselling of seats and were bunched together at the very back of the venue. Incredibly embarrassing and uncomfortable trying to convince someone they're in your seats when you both paid for the same tickets. Not to mention standing in a big group of people packed with broken hearted children at a show they cant even see. All 6 families had to stand for 3 hours for tickets they charged me 3 times for, and then oversold on top of it all. Management was rude condescending and cold amd refused to do literally anything. Wasted over 6 hours trying to get resolved. They got away with stealing over $600 from me and then we didn't even get to see the show we drove a total of 4 hours to see. That didn't even matter compared to my poor nephew having to stand and not being able to see over the crowds. We could only hold him up for so long. Absolutely cruel cold and careless and groupon management was not only confrontational about the matter but actually had the audacity to tell us we should have turned around and driven (2 hours) home to come back to the show the next day they charged us for! They then used that insult to support their refusal to refund my account for the next days tickets we never ordered, attempted to order, or recieved any type of confirmation for. We were literally ripped off three times for one purchase. WE WOULD HAVE BEEN BETTER OFF BUYING TICKETS FROM A CORNER VENDOR THAN FROM GROUPON. Bottom line- STAY AWAY FROM GROUPON!! ABSOLUTE NIGHTMARE AND UNBELIEVABLY OFFENSIVE STAFF. I NEVER LEAVE REVIEWS. THAT SHOULD TELL YOU EVERYTHING YOU NEED TO KNOW. Good day and good luck everyone! Remember to speak up if you're mistreated so others dont experience the same!! Thank you.
4 years ago
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Groupon has a 2.0 average rating from 1,151 reviews

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