Steer clear of this company!! They are disgraceful. I booked tickets for the blast off tour on Groupon. Groupon cancelled my tickets and didn't even tell me. Luckily I checked my account to see that they had been cancelled. When speaking with customer service, they used the same standard replies for pretty much everything which was really annoying as I felt that they weren't even taking me seriously. They wouldn't give me a reason why they cancelled my order and just said it could be a few reasons including bank etc. I phoned the bank and they told me that if I received an order number then it means that the payment went through so basically there are no excuses! Stay well away. They are a horrible company and going on the previous reviews on here, everyone has had their bad experiences with them