Would like to leave zero stars but it won’t let me. I used to like groupon and got a good customer service in the past and funny enough I have had refunds in the past. I booked tickets for comedy store originally (I did re arrange the date) unfortunately the date I rearranged it for was when the corona virus hit so the comedy store was on lockdown. Groupon won’t give me a refund groupon says it’s the comedy stores rules but the comedy stores website has a notice about corona and says refund or credit are available. I have had refunds before from Groupon I don’t understand why this time it’s such a big issue!! I asked groupon if they could explain to me once they have taken there admin fee out where does the rest of my ticket money go as it doesn’t go to the venue. They could not explain. So I asked for a contact at the comedy store who agreed this deal so I could take it up with them and still no joy.