Purchased a car wash, was the second one I purchased. And forgot about it as I'm busy with work. Recently remembered and think it should be all right as I haven't received any service they should be able to at least refund that to credit. Read some T/C and said during this covid19 (altho when it comes to my deal, I purely forgot about it, so the expiry has nothing to do with covid19 honestly), they are working to help customers refund the expired vouchers into credit. But when I contacted the online customer support, get a simply answer, no, sorry, it can't be refunded. yes, I'm sure, sorry about it. Great, $99 is not a big money, but great it persuade me out of any further groupon deal, never groupon again. Spending more money supporting our local businesses, not a problem, but let this kind of nasty company to make benefits between consumers and merchants, a big NO.