Groupon has changed its policy and now only gives refunds in vouchers unless you can obtain express authorisation from its senior managers, which is done on a on a case by case basis. If your purchase does not arrive and you want a refund via your original method of payment, Groupon penalises you by making you wait a minimum of 30 days! My purchase was made in March and never arrived and I requested that my refund was returned to my debit card. Six weeks later and several emails later I’m still waiting for that refund. I’m constantly being bullied into accepting vouchers, which I don’t want! Everything Groupon sells can be purchased elsewhere, and often for a cheaper price, and certainly with better terms and conditions. So, my advice is to shop around and don’t necessarily impulse buy from Groupon.