If I could put zero stars for them I would do that. I ordered QTY of 2 of the medical masks and I only received one. I called them and they agreed that they did not ship me the 2nd package and would refund my money. However after 2 weeks of waiting I did not receive my money back. When I contacted them they said the gave me credit for future shopping from them. This is a real scam with no customer service number and as a customer you have to go through 100 links to find a live chat as they all hide with no phone number to connect with any one. I told them that I will dispute it and will not let them take advantage of me in this difficult time that every penny counts. Save your time and do not buy anything from them. As far as my dispute I contacted my bank and they totally understood my situation and provided confirmation that within 2 business day I will see the refund. It’s a shame that one has to go through all these unnecessary steps when these guys deliberately knowing what they are doing is illegal.