When Groupon deals go through as expected, it's great. Saving money is always awesome, while supporting local businesses. But when there is an issue, dealing with Groupon customer support is the absolute worse, and I'd rather gouge my eyes out with a dull plastic fork than deal with the "Customer Support" team. Had a concert cancelled and it's within their own terms of service that the purchaser *me* will be refunded if the event is cancelled by the merchant, and now they want to issue me $70 in GROUPONBUCKS and not refund it to my original method of payment; which is NOT what's outlined within their own terms of use and their Extraordinary Event Policy*. I am BEYOND infuriated with Groupon, and feel bad for the thousands of others who are going to have to deal with this same situation because of a cancelled event. No I don't want nor need $70 in GROUPON bucks. If it was $20 or something I'd deal with it, but $70 worth of GROUPON money is ridiculous and unacceptable. I'm not asking for a refund because I can't go to this show, this show was CANCELLED due to COVID19. How about you stop trying to scam people and follow your OWN TERMS of service/use and refund people accordingly. I can't wait to see some class action lawsuits against Groupon, because you deserve it for trying to scam and rip people off!!!