Horrible Customer Service - Not worth the risk! Due to COVID-19 two of the merchants I purchased vouchers from closed. They told me to get my money back from Groupon. When I asked for a refund from Groupon they would only give me my money back in Groupon credits. They stated it's because: 'While we understand that many merchants have temporarily closed, we want to show them that our customers will be there when they reopen.' Basically they are saying they are supporting their merchants over customers but the merchants I booked with aren't getting any of the money anyway. Also Groupon cannot just decide to do this - this is against there own terms and conditions (where they have to give you a refund in the original payment form if you cannot redeem your voucher) and is ILLEGAL because they are refusing to refund me for a service I paid for but cannot receive! They seem to think the Sales of Goods and Consumer Rights acts do not apply to them! I have had several live chats with them and they have not given me a valid reason why I cannot get my money back and they just keep closing the chats! I am now having to go to the consumer ombudsman to try and get my money back! You can get some good deals with them but I would honestly say it is not worth the risk if something goes wrong!