I recently purchased a Groupon for a Valvoline Instant Oil Change in Rochester, NY. I went to use it and was told it was not valid. Apparently the Groupon I was sold was only valid in Maryland? I am not sure why or how I would have been sold something only valid in Maryland, so I contacted Groupon. They refused to issue a refund, blaming a change in their policy due to Covid-19 (the catch all excuse apparently). I was hung up on (via chat) 2 times. I requested to speak with a supervisor and was told due to Covid-19 they could not do that. Beware of Groupon, it would have been one thing to issue a refund and acknowledge the issue, but to keep my money leaving me with an invalid coupon is unacceptable. If a deal is too good to be true, it probably is