!!!!WARNING!!!! Do not trust these people we booked a birthday party for our daughters 11th birthday. (On 13.08.17) With less than an hours notice the party was cancelled. At this point I checked other reviews and they have done this several times before there is a thread on mumsnet about this company's unscrupulous manner. They have also been featured on rip-off Britain series 6 episode 8. I believe all the positive post have been posted by themselves. They operate from essentially a PO Box. I've yet to receive a refund although I've been told they are processing a refund despite the fact They have not asked for my bank account details for the refund ???????? Please don't make the same mistake that I've made. UPDATE I've had to repost this as Danielle, Katie Brown, Z, or what ever alias she's choosing the call herself today has decided to report my original post. Please reply to this one!!! I believe all the positive post are written by GBG I urge you to look at the style of writing used it's the same style same person!!! Still no refund or apology they\she are not answering my calls!!! THEY\SHE ARE DISGUSTING. FYI i've added to the email timestamp to show when they tried to contact me to cancel the party. and also a screenshot of the reported post. I have more evidence of this companys unscrupulous behaviour towards me. Katie Brown, Danielle, Z or whoever you are chossing to be. If you keep reporting my post and I will keep updating with evidence to support that it's a True and accurate account of events.