Booked for my daughter's 11th brirthday. When we booked we were told we would get the following. Unicorn room and spa decor Spa Robes & Head wraps Unicorn Iridescent Jelly Pedicures Shimmer Arm Lotion Shimmer Foot Lotion Finger Nail Paint Toe Nail Paint Unicorn Nail Art Pin The Horn on the Unicorn Game Unicorn Pinata Photos in front of our Unicorn Backdrop What we actually got was the normal spa decor (dirty and tacky)with 2 unicorn cushions - no other unicorn decor, robes which didn't look like they had been washed! but no head wraps, 5 minutes in a foot spa but no pedicure, arm lotion (not shimmery), no foot lotion, plain nail varnish on fingers and toes but no nail art, eye shadow and a bit of coloured spray in their hair. There were no games, no photos or unicorn backdrop and definitely no Pinata! the party host went after an hour and thirty minutes when we had paid for 2.5 hours. I have been trying to resolve this with the company but they don't answer the phone or reply to emails (Interestingly they were very efficient when we were booking!)