Bought my previous cockpit from here and the experience was great. Ordered a new Prime Cockpit and it only partially arrived. Missing an entire box and shows as never shipped Now waiting to see if anyone will respond to the many emails, form requests and FB Messenger attempts I have sent inquiring about the 3rd box. Consumer response is non existent. Can’t imagine a warranty issue? Should have just bought another brand locally. I have a bunch of useless metal in now that will sit around until I can actually get someone to figure out when part 3 will arrive. Here’s a good recourse in North America for the many other people that are also being ignored by GT Omega. https://www.bbb.org/file-a-complaint/1296-1000049527 Also, reach out to your credit card company and start a claim for non delivery of materials. What a garbage experience.