Ordered a belt wore it once over the weekend and there is no a lovely dent in the middle of the belt - I called Gucci and explained the situation they asked me to send in some photos of the belt not specifically specifying what it was they wanted photos of until 4 emails later they decide to tell me they need photos of x y z which I had sent over the them 3 time they then came back to me and said that they needed further photos to clarity making me feel like a criminal only to then be told over the phone well as you've worn it once not and cut the label not sure there is anything we can do. Spending so much on a belt I expect it to not have a dent in it after the first wear. Wont be buying from Gucci again - rude and very poor service