About last evening: I am thankful to God that I had someone with me yesterday at Gucci Aventura to witness the events. I simply went to return shoes that were purchased for me. I had my receipt, and the shoes were unworn . The lady who identified herself as a msnager, Dawn tried get me to purchase more items in exchange for the purchase of the shoes. I refused. I was NOT in the shopping mood, and I'm funny..You will never see me consistently buying the same brand. This woman proceeded to tell me how to spend my money and what other clients do. That's when I told her I didn't need to be advised on how and what to do with my money. THEN she came back and said there was a 14 day return policy...I never knew this because whenever I purchase, it's usually online. In this case there is a 30 day return policy. I normally would have made an exchange, but to be honest with you, I didn't see anything I wanted. I was tired, didn't feel well, and wanted to leave. The woman gave me a paper and told me I had to leave my shoes at the store and call Client Services. She refused to give me Client Services number. That's when I took a picture of her and called her ugly. She said, "I'm calling the police so I suggest you hurry up and get out." That's when things turned up..I was FURIOUS! I decided to stay right there. I never got loud. Never used profanity . No threats. She was simply upset because I didn't want to buy anything from Gucci. Facts: Not one Gucci employee including security came to this woman's defense which probably means she's rude and nasty to everyone. If my skin color was white, this never would've been an issue, and the police never would've been called. The police said, " This is a BS call." Give her the shoes and the number to Client Relations. I'm thankful to my parents who never feared anyone, and taught me to fearlessly stand up for myself. There's not one soul on this earth I'm afraid to express my concerns to or about. I stand my ground in every instance and will not back down, excepting mistreated. I didn't do anything wrong. ..Clearly, this was a case of pure, nasty, unadulterated racism. I am NOT done with KAREN or Gucci who hired and retained her!