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Nina
NO EXCHANGE/REFUND FOR TIGHTS! I have purchased a few items from Gucci, track pants, shoes, and before the end of last year I purchased a pair of black GG tights in Medium. They fit perfectly and quite roomy (I'm 5ft5). I then purchased the beige interlocking G tights in Medium because I liked the black so much. I took them out of the plastic sleeve but didn't try them on as I assumed they'd fit, after all they're the same size, right? Wrong. In comparison these were so much smaller. I tried to get an exchange but I was told they do not refund/exchange tights if they have been taken out of their plastic sleeve! No where on their website does this say that. And how can a customer know they've ordered the right size without trying them on? And how can their sizing be so inconsistent? Despite several emails and photos they are unwilling to exchange for a larger size.
4 years ago
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