I had ordered the perfume as gift to my husband, package was never delivered to by address at all. When I addressed this issue to Gucci they said they 14 days to investigate and they will revert back. Which they never did even after 30days. So when I call them to check the status they are saying FedEx delivery was done to right address so they can’t refund or do anything for the Gucci product that I did not reach me. They believe in FedEx fake investigation over the customer. I would never think of buying anything from the brand which treats the customers this bad. The Gucci customer care person asks me to give complaint to police as they can’t help with the missing package.