I don't understand the bad reviews. I have been ordering over an 2 year and so much clothes from them and there was no issues what's so ever. I order from Canada and the clothes come in 3 days to 5 days max. As for return the services is amazing and I never had issues not getting my money. The clothes come with a return label and a form. The easiest return I have ever done. As for quality, someone said that you can get same for quarter of the price on amazon...…..lol. Ok that is ridicules, do they understand quality???? Yes its pricy but you get good quality clothes. Its so unfortunate that this company is getting such bad reviews, they surely don't deserve it.