Microdraught unit arrived last night. Set up today. Timer on unit wrongly set. Over an hour to customer services who can't help. Put through to guinness webstore for 40 minutes on chat and on telephone...no reply. Then ring again and given wrong number to ring for help. Then find another department who afain ( another 30 minutes of life wasted, as told their technical department help only retail not residential customers. Then contact customer services again who are useless. Now awaiting further poor service as having to send it back probably at my expense, along with sundry purchases as I'm cancelling along with further order totalling over £1,000.