Moved into a property let by guinness partnership and it has been nothing but a nightmare,on first the contractors doing work on the home before we moved in left a bunch of rubbish in my black bin and garage which I was promised would be removed, never happened, I had to pay for a removal.then we had leak upon leak from the heating system, which cause for removing the carpet in bedroom and leaked through the to the living room ceiling ruining the decor,no help in replacing carpet cost and was given a 100pounf decor card for which I'm grateful but rhe living room is large an this only contributed to the cost but didn't cover it,I'm on universal credit and being a single parent of 7 children, I just do not have the money to build a home around these disrepairs,I've recently became sick and lost a close relative, do not expect and form of compassion or empathy from this come,when you slide into any form of arrears,they expect an expenditure filled out today! Do not mention previous issues,,,they are not relevant to them...they play with technical reason to avoid accountability.really not a great landlord.