Guitar guitar listed a fitted hardcase for a Jackson Soloist on their website. It stated that if I was to order I would be contacted with an ETA. So on the 10th Sept 2024 I placed an order. Having had no contact from Guitar guitar I e-mailed them on the 10th October. I was told stock was due 20th November.. (Thanks for letting me know) That date came and went. Again, No contact from Guitar guitar. Emailed them for an update was told 8th of December. I e-mailed them back to confirm how likely the 8th of December was, and this had now shifted to Mid December. I have again had no contact from Guitar Guitar. Have had to contact their supplier for an actual date which is now February 2025 !? At no point have I been contacted in regards to my order. I've not been offered any refund or alternative. In fact, I have not received any further response to my e-mails since the 22nd of November. Misleading customer into placing orders, taking their money and expect them to cross their fingers.. the classic we've had your money now f--k off swindle. Customer services is poor and that's me being polite. They lack basic courtesy. Leaving customers without an item they paid for for 3+ months is completely unreasonable. Avoid. If you can't, then purchase with section 75 protection. This is my first and last purchase from these charlatans.