Hi
I really wanted to share my experience of trying to selling items via Gumtree. I would advise no one to sell any valuable items via your site. It was one of the worst experiences I have had using an online app.
I am dumbfounded by the amount of con-artists, scammers and fraudsters that are on there trying to scam money out of me...
I was trying to sell my new i-phone and have never experienced something so draining and actually one of the worst customer experiences.
I can't believe that you still have not put any measures in place to protect customers or brought in security tools to authentic your users. I have had over 100 messages and over 90% on them trying every trick in the book to get money from me whether that be asking for my bank details, personal paypal info, share my work screen, passwords, googlehangout, credit card info...
It's an absolute joke and it's lucky i'm switched on and don't fool for this type of crazy. I would imagine thousands of your customers are getting robbed..
You have a duty of care to put measures in place to protect customers???? It's really not difficult to authentic your users....
Explain yourselves????? Is it greed.....???
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