HORRIBLY RUN COMPANY AND THERE PRODUCTS DON’T LAST The Company has been a problem from the first week. My order from the beginning was a disaster, I ordered a custom belt with etching, the design was constantly wrong during the beginning phases along with the type of belt I wanted. We finally worked things out and after months of back and forth and waiting the belt arrived. The numerous months of back and forth, and waiting was for nothing because unfortunately It was still wrong, I wanted a 1 prong not a 2 prong buckle which was discussed over and over, but I dealt with the mistakes, I wasn’t waiting another 5 months. Gunsmith eventually refunded half the cost for putting me through hell. Unfortunately for me not expecting my custom leather belt to start coming apart in a few years, the leather by the buckle notches where I had repeatedly asked for 1 prong not 2 started tearing and breaking apart, I contacted customer service but all they have done is nickel and dime me by keep telling me BECAUSE I WAS REFUNDED 50% which was no fault of my own because of there mistakes and the insane amount of time it took to receive the belt, my belt is NOW NOT covered under there Lifetime Warranty, they have basically thrown me off there chat while trying to discuss matters, constantly send me links to look up there policy’s that actually don’t pertain to my exact situation, all because I received that refund. What that has to do with the quality of the leather and my belt makes No Sense, my belt is unusable now. I would stay clear of this badly run company, garbage leather and materials and how they treat customers. CARDILLO is who I always bought my custom belts from but I wanted to give a new company 6 years ago a shot, big big mistake on my part. You live and learn. CARDILLO BELTS puts this company to shame, and I’m sure there’s new company’s hungry for customers who will put customers first instead of telling you basically go kick rocks‼️