I ordered a tracksuit for my husband for £89 which when he went to try on it was to small (only got his arms in) We sent back first class tracked delivery. They sent the tracksuit back saying we had damaged it and refused to exchange the size for us. We had only opened the package for 2 minutes and they are claiming we have caused damage to it which we hadn’t. I’m now £100 out of pocket, terrible and gutted!
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