Husband tried to cancel an erroneous order straight away after making it. Apparently this isn’t possible so we have to await delivery and waste time / money / plastic returning everything for a refund minus our costs. Terrible customer service. Misleading codes and website payments. They must be using underhand tactics as they are a struggling business. Won’t be using again. Poor refund policy is always a telltale sign of an unprofessional company.
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