Have used this company twice before (including during lockdown) with no issues & the meat was top quality, paid with debit card & delivered on time. My most recent order was Monday 3rd Jan 2022, to be delivered on Friday 7th Jan. Payment now is only via bank transfer, which is not as safe as paying on debit card. Paid immediately. I hadn’t received confirmation they received the payment by Wednesday, so I called them. No one answered all day. So sent them an email. No reply. Thursday I called continuously all day, no answer. Sent another email requesting to know if my delivery would arrive the next day, no reply. Tuesday morning tried to call 6-7 times no answer. Wrote a shitty email, saying I’ll call trading standards to complain & want my money back& within an hour I received an email saying my delivery would be arriving the following day! Delivery 4 days late (not including weekend) 0 for communication. Meat looked ok but not as good as previous times. The minced beef looked like they’d mixed older brownish mince with fresh reddish meat. Won’t be ordering from them again!