Halfords Clydebank. Dishonest operators. My pensioner father booked his car in for an MOT and service. When home they called him to try and up-sell engine cleaner and recommended his wheels should be balanced. On a car with 15K miles? and the owner not having complained of wheel vibration! I know Halfords don't test drive cars before service so how did they come to this conclusion? When I took my father back to collect his car I went to check the mysterious wheel balance had actually been done, as I was pretty dubious. On checking the wheels, no sign of any any new weights attached and no sign on the alloy of brake dust and muck having been touched/disturbed where the mechanic would have removed the wheel. The manager and mechanic were absolutely adamant that the work had been done. The manager even stated she had seen the wheels off and could personally guarantee the work had been done. Long story short, I insisted the mechanic take the wheels off and show us the new balancing weights. Surprise, surprise same old manky original weights still in situ. Manager STILL adamant the work had been done. Even though the mechanic now claimed he had forgotten. Basically embarrassed them into a partial refund.
I actually doubt that the other items in the service have been done.
Avoid if you don't want ripped off.
4 years ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.