After querying a 'review' posted a month ago (Positive: Professionalism), which is positively flawless concerning this auto center at Southfields, Merton Road. This has since been removed from the site, once I brought this to their customer service attention. I was INFORMED (by member of management, not Ian) this particular post has been intentionally placed in order to meet targets, in turn all employee's will receive their bonus! (£3k) Basically, this glowing review is 'fake', therefore very misleading to unaware customers. Moreover, this is only one instance which I am aware of where this practice (fake reviews) has occurred. Needless to say, this review could be ONLY one of many fake reviews posted by Halfords SOUTHFIELDS employee's. Rather concerning this could be common practice, in order to fool people to bring their cars here and waste their hard earned cash. All for the sake of staff receiving a bonus and leaving unknowing customers out of pocket. Finally, this FAKE review which I write about has been written by an extremely dishonest employee by the name of 'Gary Almond', who reports to be a manager at Southfields. Need I say anymore? Please take your business elsewhere and do not allow yourself to be ripped off!