After not being very impressed by kwikfits last service on my car and van I refused to take it back to them this year and thought id try halfords Rochdale branch for once instead. I’ve just got my car back from a major service and MOT, before the car was picked up I was phoned and told all 4 wheels needed to be balanced for an extra charge of £30+ so I said yes go on then (my wife uses the car daily with the kids in so that why I always have a major service as I want the car as safe as possible). When i got home from worked and took a quick look at the wheels all the old weights were on and no new weights so I phoned them and the manager Paul answered and said it had been done so I said no it hasn’t as all the old weights would have been stripped and new weights on so I said you need to ask the guy who has supposedly done it, to which he came back and said no it’s not been done...... so I just asked for the refund of the wheel balancing. So today I learnt halfords autocentre Rochdale are just as bad as kwikfit and also can’t be trusted to carry out the work you pay for and makes me feel really uneasy my wife and kids are driving round in a car that I have no faith at all that they have carried out any of the other requirements to fulfil a major service eg: engine oil/brake fluid change and the filters changed. Shouldnt feel like this after a major service from a mainstream company it’s very disappointing.