My Girlfriend took her car in to change a headlight bulb and they done a so called free 5 point check on the car, which didn't actually happen, no one done a check on the car, then sent an email saying there's an issue with the battery that they never checked, the email stated 'they couldn't find the location of the battery and that she needs to call the autocentre to book the car, FOR WHAT? 1. your fully trained staff can't find a battery 2. The battery is clearly fine as there's no issues with the battery 3. Stop trying to con people with the fear that the car is not safe to drive creating stress and anxiety