Andover Auto centre branch booked the car in 2 weeks in advance on arriving at 08.30 handed the key to the manager she did not say a word to me when I said I will wait for the car. The cabin filters were done in 5 minutes I watched him do it, the car then went in the air after 2 hours I asked why nothing was happening they did not have the correct part in the building and it would be delivered soon. That was a lie 6 hours in a boiling hot waiting room the mechanic came out and asked me what I wanted to do. He put the old part back on in around 10 minutes and the manager came in and we agreed she would call me when the part came in next day. That did not happen I phoned and was told to be there in 30 minutes. It took the mechanic 20 minutes to remove the old part and fit the new part. I had been told an hour's labour so ripped off big time Next the nightmare that is Halfords customer service they lie to I have proof I saved the web chats it takes 48 hours or more for first contact days later no phone call after chasing them today 19th July 2022 I had a email they won't call you email or web chat as it means they don't have to talk to let down customers. Even though I asked to be called they still ignored my request. To add insult they offered me a free MOT and £10 gift card it's laughable they told me they don't cover loss of earnings so my time is worth noting yet their hourly rate is more than the time taken to work on the car. AVOID alt all costs Halfords are liars and overcharge customers