MOT and service at their Watford centre - a depressing experience Incorrect arrival time given, rude staff, took three times as long as promised, weblink not working, wrong contact used, sloppy paperwork. I sent this proposed review to Halfords one week ago so that they could respond in advance. There was no reply, so clearly they don't care. Read on for the detail. Detail: Email and text messages requested me to arrive at their Watford centre at 08:20, saying "expect to leave it with us for 1-2 hours” and “when your vehicle is ready for collection, we’ll give you a call”. Me to the assistant at 8:20: “Good morning”. Grumpy assistant “We don’t open until 8:30”. Me “Well, your message told me to arrive at 8:20”. Assistant: “We don’t open until 8:30 buddy” and walks off. They didn’t call me but emailed me at 14:59. Fortunately I happened to be near my PC and regularly check my emails otherwise I would never have known my vehicle was ready. In the meantime the weblink they'd sent me to track the progress of my vehicle didn't work. When I collected the vehicle I was given the wrong MOT certificate and the wrong mileage was written into the wrong page in my service logbook.