My wife had a car service and MOT booked at the Bury St Edmunds Autocentre. Pre-paid online and booked weeks in advance. The booking said arrive by 9:30. She arrived at 8:55. Told by the man in the office that she was late and to go away. My wife produced the booking paperwork, which clearly said by 9:30 and he said he didn't give a s*** what the paperwork said and told her to leave. He made a point of shouting so the mechanics could hear. Their laughter suggested that the whole thing was expected. How have Halfords allowed a sexist bully to run their autocentre? Halfords are investigating but made no offer of a new service or MOT booking. Halfords you are a disgrace :(
2 years ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
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