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Lisa Cowan
DO NOT USE - WASHINGTON My car needed work completing and while it was in, Halfords phoned me to advise my front brake disc and pads needed replacing and this would cost me a further £236. I decided not to have this work completing due to the cost. I was then told this was marked as a red and what would happen if I did not get this done. This made me think my car was unsafe to drive. I was told my car was up on the ramps and ready for all the work to be done (very pushy). I asked for a breakdown of cost of parts and labour but I was told that they do not provide this information. I then priced this with a local garage and it would cost half this price! I phoned Halfords to complain and I was told I could of taken my car else where as it was safe to drive. Halfords has over charged me by £100 at least. I have been pushed / bullied / miss sold into having this work completed. I wrote and complained on the 31.12.15 and I am still waiting for a response!
9 years ago
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Halfords Autocentres has a 1.9 average rating from 831 reviews