Online booking of MOT very smooth and good availability as normal garage could not fit me in, joined the free membership to get a discount all good.
However, upon arriving at the scheduled time the chap on the desk immediately tried to upsell me a "fuel clean" for special offer of £20 so the car would pass the emissions aspect. (This was declined as its bs).
Checked the gov website to see that car had failed the mot. Tyre and other issues around headlamps not pointing the right way - not unexpected but...
Was unable to tell me what it would cost to put the problems right without me booking in for a £50 diagnostics in a week. Could conform tyre would cost £145 to replace (It does not cost this much ever).
Car now has failed mot, unusable and not fixed and in their mind I should be OK to pay £50 for them to look at the car again, at least £145 for a tyre to be replaced and then they can run another £44 MOT in the hope that they've fixed it.
I feared mot for them was a ruse to try and get more expensive jobs out of before booking but I had left it too late to use a local trusted garage so hoped it would be a pass or something minor like a tyre replacement. Didn't offer to fix anything just wanted more cash for doing what I would expect to be done as part of the mot.
Worried it was a scam and unfortunately was proven correct.
2 years ago
Halfords Autocentres has a
1.9
average rating
from
827
reviews
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