### DO NOT USE WARRINGTON HAWLEYS LANE###Quick up date as per phone call to halfords head office 17.2.2023. My van was towed into halfords by the AA. I was told my van couldn't be fixed straight away so had to leave vehicle with them. Keys handed to Jack store manager. And told van would be kept in secure carpark.CCTV apparently failed. No damage to bodywork locks or windows my van emptied out of everything. My insurance approved lock box also opened and everything stolen. Please note the store wasn't broken into. Jack had my keys and the spare set are in a safe In my head office. I pointed out to Jack that this is extremely suspicious then he told me not to worry as halfords would replace my possession. Alan regional manager then informed me that my window had been smashed and replaced. I pointed out all my windows are still the original with main dealer etchings on them. I got clarification of this from vauxhall main dealership. Police still investigating this matter. Clear as day inside job. But halfords keep trying to fob me off because I haven't kept all my receipts. I have reported halfords to Rouge traders, the ombudsman, watchdog and I'm going to report this to the press. I was put on hold and then my call cut off and put through to an automated servant asking me how would I rate my experience with halfords. I would rate it -10. You should be able to trust staff and leave your possession in your vehicle this is not the case.##PLEASE DO NOT USE HAWLEYS LANE WARRINGTON THIS COULD HAPPEN TO YOU##. Shame on you halfords pay up.
1 year ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
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