I have booked and obviously paid for a cam BlackVue installation in Ashbourne using the online service on 4th of June for a specific slot on a certain day or 13th of June On 7th of June , I’ve received an email with an update that everything is ready and I am “ good to go “ on my chosen date …fair play On 10th of June Saturday late afternoon , another mail was received stating that my booking was changed and moved to Derby on 15th or 2 days after …???? Yep , they did not even bother to call or politely ask me if the rescheduled appointment is good enough and I am available in that day , presume now their thoughts are everyone works 8-5 with 1h break and everyone is obliged to go and do whatever they instantly decide to do so …total nonsense! I guess near the time I was going to receive another email changing the date again to December 15th for instance ( say Fort Williams ) and that’s how the life goes on with them….. And that unfortunately was not the end as I rang “ Customer Service Halfords “ and yet again receive one of the most vague , ridiculous and unprofessional excuses ( lies ) such as “online service should not been available , there was error in the system etc.” , absolute lack of transparency and customers respect and loyalty Hold on…..I have got it now , you’re too , too big, arrogant and possibly ignorant for my pity £600 so you could easily wave it on go without them ??? No problem , solution found and problem solved ! One thing , how on the earth do you still manage to operate , how? Order Number: 2218029737 Date of experience: 10 June 2023