Don't use Halfords Autocentre High Wycombe. My prebooked MOT was cancelled at short notice because they had no testing staff available for that day. Is it a coincidence there was an England football match on the day of my MOT?! I asked to speak to the manager to complain, when I asked him for his name he hesitated before he said Dave. I then asked for his surname he refused to give this because it's his private information. Despite my requesting many times for his surname so I could verify he was indeed the manager, he refused to impart it. Any trust I had for them was lost by Dave's refusal to confirm who he was. I also cancelled the service I had with them so the loss of business is also Dave's fault. I would let my car anywhere near them for fear of it being mistreated or claims that more work is needed to it to boost the cost. I would not recommended anyone uses this company for MOT or servicing their vehicles. Oh and one more thing - the regional manager Ryan has yet to call me regarding my complaint and I have yet to receive the full refund. Avoid them at all costs. There are many good, reliable and trustworthy companies to use. The big brand name of Halfords is not one of them
1 year ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
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