Awful service, also the law does not apply to them!!! My elderly mother took her car there for an MOT and was told that all 4 tyres needed replacement due to cracks in the sidewalls. The price they quoted initially led me to believe that they were putting their most expensive tyres on, however when I enquired about using cheaper tyres they informed me that those were already the cheapest tyres they sold, the reason the price was over DOUBLE that on the website was because they were using tyres they had in stock!! I suggested that we go elsewhere in order to see if we could get a better price and then return for a retest and I was told that this was not allowed and that they would need to do a full retest and pay again. My mother just wanting the problem solved then agreed to pay for the tyres to be changed. When I got home I phoned Halfords about the retest being incorrect and they told me the same thing, that a new test would be required along with the full charge. I phoned VOSA who told me immediately that this was totally incorrect and that a free retest is required by law (for tyres, amongst other things) if returned by the next day. I again phoned Halfords and told them this and they still said the same thing, they even looked up the law on the government website and agreed that I was correct in what I said but that because their policy said it was chargeable then it would be chargeable.