AVOID AT ALL COST !!
TERRIBLE, UNPROFESSIONAL SERVICE AND RUDE STAFF
Booked an MOT with Halfords a couple of weeks ago. Upon arrival we informed that the wipers must be changed first. They failed to change them, ran the MOT and registered it with DVLA as failed (reason- front wipers)! Then they called us asking if we want to replace the wipers ?!?! After they run the second MOT.
FYI I got the car brand new 5 years ago, always serviced by Toyota, so the car is in really good condition.
When collecting the car we complained about it. We were given a rude laugh and the statement ‘your wipers are not my problem, this is how we do it here’.
Called the head office demanding refund and rectifying the error with the DVLA. All we received was ‘sincere apologies and wishes that our next visit will be a better experience’.
6 months ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
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