Hi all, I am a loyal customer and recently bought two new tires for my car from Halford Garage, booking an appointment for a wheel alignment. I arrived on time for my 9:30 AM appointment, only to be told they were too busy and the car would need a couple of hours. When I returned, the alignment was still not done properly. Despite expressing my concerns, the team rudely told me to come back at 4 PM. At 4 PM sharp, I waited in my car right in front of the garage. The employees saw me and made eye contact, but continued working on other cars. After waiting for 40 minutes, I approached them, only to be rudely told that it was my fault for not officially presenting myself to them earlier. This experience was a complete waste of my day, and the staff treated me as if their service was free. Unprofessional and disrespectful service – I expected much better from Halford Garage. --- Please if need this to be sorted I would like get a refund cause am not going to waste my time again and see that unrespecful behaviour from that mechanic . Team Members at the Center Technician Lewis Served By Matthew Reference number for the service: A397B015428