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K Gray
Halfords Autocentres Dartford did an interim service and MOT on 8th March 2017. After collecting the car I returned Home and noticed a transmission fault condition flagged up on the dash screen. Concerned, I took the car back at the earliest convenience and parked at the reception. I tried to explain to the lady staff member but she refused to talk about my concerns, seemed agitated, and insisted I leave immediately quoting that "Halfords did not accept responsibility for their work once the vehicle was collected". she was very abrupt and was not at all concerned nor interested to address my concerns, as proved when I telephoned later asking about a diagnostics check. She said Halfords did not have any facilities for this????? Why not, when most cars use them now. I was left with no option but to go to Dynes to resolve the problem. To cut a long story short, the errors were corrected, easy. I now find after the service, the following additional things attributed to Halfords:- 1) serious oil leak from sump drain plug, making a mess of my Driveway. 2)Engine undertray is now missing 2 fixing bolts. 3)Oil filter was not changed. 4)N/S front wing has been scuffed whilst in for service. Would anyone want this sort of service?.....
7 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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