Here's the inflated/average cost of the part they're charging me for: * CV Boot Gaiter: £10 - £14 They're asking for over £200 - when already undergoing a full service, and therefore the car is already up on the ramps with wheels off etc for inspection. I'm assuming here as well that they're not using a boot stretcher, making you possibly the only auto centre not to, but nevertheless it is not £200 in labour for this job, even when not doing a full service. This is a flat out joke. * Front small light bulb: £2.10 They're asking £20 for this - I'd happily change it myself in the 5min it will take. Can this be an option? I think this should be an option. * I brought the car to the same centre a year ago for a major service and check. The guy now tells me the rear and front brakes need to be done. This is after less than an additional 3,000 of driving; so they're telling me that last time the job wasn't done right? In which case I see why Halfords was fined. Or, alternatively, they're inflating the claim this time around to make a quick buck. The car does not do major mileage year to year. Consequently I would expect any such defects to have been detected when I brought it in for a major service last year. (The specific advice is that the rear and front brakes require replacing) * Additionally, the centre rep on the phone when I booked the car in seemed very confused about the work performed when I brought it in last year, and wasn't clear as to whether or not the brake fluid, oil or coolant fluids were changed. Even those these are included in the major service, and I made a deliberate point of requesting this be done last time. So again - was it done, or not?