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Anonymous
Took my wife's car in to have breaks done. She drove off and almost went thru a junction - no breaks. This happened twice more. Give Halford's their due, they did replace free of charge. BUT the cause. The mechanic who dropped the car back confirmed they had (in his words) used cheap substandard parts that didnt fit properly and were ineffective. Halford's originally offered me (without conditions) 50% refund. I said fine as long as I can get them checked out first (after they were fixed the second time) by 3rd party to ensure safe. Halford's agreed and then would no honour their unconditional offer. So reported them to local CAB who has confirmed the details have been passed on to Trading Standards.
7 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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