Car booked in for repair under autoprotect warrantly. I was initially told that they had put car on diagnostic which generated codes they weren't sure about an needed further diagnosis. The next day I received a call to say they had identified the problem and it had been okayed by autoprotect. A few days passed and I chased it up. I was now told that I needed a wiring harness for a fuel injector, which would cost £320 and autoprotect now said it wasn't covered. I was also told it was a difficult to source part. More days passed, and when I chased up again I was told the part was expected the next day, and the job should be completed then or the day after, Two more days passed, and when I chased yet again I was told the part was there and the car was on the to do list. I pointed out that they would have had my car three weeks the next day. An hour later I received a call to say the work was completed. When I finally picked up my car the next day it was filthy and covered in leaves. It had clearly been parked under the tree at the front of the site for most of the three weeks. Very poor communication, ridiculous length of time to complete repair, and car returned in unacceptable state. Very poor service