Booked my cat in for a MOT and service, paid online. Went to give my car in on the day and was told that it would be ready at 17.30pm. At 15.30pm I receive a phone call from the manager saying that my car wont be ready until the next day. I was fuming as I really needed the car that evening. Not only that he told me the MOT had failed. He gave me a list of things that needed doing on the car and that I would need to pay a further £356. There was no apology from the manager. I had no choice but to pay the additional cost. I went to collect the car the next day, the receptionist gave me the MOT test certificate with my incorrect number plate. When I requested him to print it with the correct reg plate he told me he wouldn't be able to do it and asked me to come in 2 days later to collect the correct one. Why would I have to make another journey for your mistake. I even asked him to post it to me or email it to me, he refused. Worst experience ever. I wouldn't recommend anyone to use them.