I booked an appointment at 10:30 to have 2 new tyres fitted to my Freelander. I arrived on time but was asked to sign a printed form that had boxes pre-ticked to say I wanted marketing emails from Halfords and it was OK to pass my details to other companies. I crossed both out. The receptionist told me it would take about an hour to replace the tyres. I went and had a coffee and went back after an hour or so to see my car on a ramp with the bonnet up. I asked why this was being done and was told it was a general check-over. They hadn't even started replacing the tyres by this point. After almost 2 hours the technician came out and after a while doing something on the computer, told me that the rear brake pads were below specification. The receipt shows a quote of £368.63 to replace the pads and discs. What he didn't know was that the car had been serviced by the local Land Rover main dealer the day before and nothing had been said about pads and discs. Just to make sure, I called back into the main dealer on the way home and was told that the discs were good for another few thousand miles yet. I won't be recommending Halfords autocentres to anybody.