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Kerry
Was told my drivers side wing mirror would be replaced and fitted one lunchtime, then when I rang it had not even arrived. When my mirror did eventually arrive it was the wrong side and not electric, so then told it would arrive in the week (whilst i was away and had to drive with a temporary fix wing mirror i could not see out of). I arrived and waited for 40minutes (after booking in for an early appointment) to then be told the part had arrived broken. Had to wait another two days for the wing mirror to be fitted and somehow was only offered 10% off, when i am not really sure i received any kind of customer service?! Poor communication through and through with Halfords Autocentre. Either need new suppliers or a better customer refund policy!
6 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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